Top Toronto builders 2019 by Tarion

Tarion just revealed the best Toronto developers for 2019 who received the highest ratings from home buyers across the province. These are the only awards that focus solely on customer service and are based on feedback from homeowners.

Chris King and Sons Construction Ltd. – Small Volume Category

Timberland Homes – Medium Volume Category

Hayhoe Homes – Large Volume Category

Brookfield Residential – High-Rise Category

Every fall, Tarion engages a third-party research firm to conduct a province-wide customer satisfaction survey of new home owners in their first year of ownership – specifically, homeowners who took possession between October 1, 2017 and September 30, 2018.

Survey questions focus on homeowners’ satisfaction with their builder, covering every stage in the homeowner-builder relationship – from the signing of the Agreement of Purchase and Sale, through construction and the pre-delivery period, to after-sales service.

More than 54,500 invitations to complete the survey were sent by email and post. Over 14,000 completed surveys were returned, representing a response rate of 21 per cent.

To qualify for the Awards, builders must have at least five new home possessions during the survey timeframe and a specified number of completed questionnaires must have been received.

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